We love to hear from our customers, both residential and commercial. We are here to serve you. If this is not an urgent issue please fill out the form, and a Customer Service Representative will be in touch on the next business day.
If an issue requires immediate attention during our business hours, please call us at
For any after hours emergencies please call
*Emergency calls are answered by Midstate Communications, not an HB&TS Employee. The information they receive is forwarded to an employee of HB&TS for a response.
Monday - Friday, 7:30am - 4:00pm
Lobby Closes at 3:45pm
505 Downs Blvd
Franklin, TN 37064
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