H.B. & T.S. (Hillsboro, Burwood & Thompson’s Station) Utility District is a non-profit public utility chartered specifically to serve and meet the needs of its customers for safe drinking water. Created in 1968, H.B.&T.S. is run by a board of commissioners.


General Manager: Thomas C. Puckett

Water Quality & Operations Manager: Troy S. Watkins

Office Manager/Assistant Water Quality-Operations Manager: Cody Lovett

Office Personnel/ Customer Service Representatives: Linsey Kincaid, Ellen Neal, Courtney Winters, Kelsey Whitman, Tabatha Waddell

Field Manager: Kerry Connell

Water System Operators: Dale Oechsel,Jesse Jones,George Lamb, Tim Byram, Mike Edwards, Erick Hargrove, Dakota King, Bailey Davenport, Chris Johnson

Our Utility is governed by a Board of Commissioners, with a General Manager in place to run day to day operations and to serve as an adviser to the Board. 

President: Charles Bond

Vice President: Roy Fox

Secretary: Eddie Sanders

Board Meeting: Held the 4th Wednesday of each month at our office.

Board Member Selection Process: The Commissioners of H.B. & T.S. Utility District serve four year terms. Vacancies on the Board of Commissioners are filled by appointment by the Williamson County Mayor from a list of three nominees certified by the Board of Commissioners to the Williamson County Mayor to fill a vacancy. Decisions by the Board of Commissioners on customer complaints brought before the Board of Commissioners under the District’s customer complaint policy may be reviewed by the Utility Management Review Board of the Tennessee Department of Environment and Conservation pursuant to Section 7-82-702(7) of Tennessee Code Annotated.

The District is Regulated by:

  • Tennessee Department of Environment & Conservation – www.state.tn.us/environment
  • The Environmental Protection Agency – www.epa.gov
  • Tennessee Utility Management Review Board
  • Tennessee Water & Wastewater Financial Board

General Facts:

H.B. & T.S. Utility District currently serves more than 9,500+ customers with safe drinking water in Williamson County, TN.

  • An average of 2.3 Million Gallons of water pumped daily
  • Water comes from the Cumberland River, pumped up to 50 miles in some areas.
  • 400+ miles of water line
  • 7.2 Million Gallons of clean water storage capacity
  • Largest water main is 30″ DI., smallest is 2″ PVC.

local-imagesArea Served in Williamson County, TN:

  • Leipers Fork
  • Burwood
  • Thompson’s Station
  • Franklin
  • Harpeth
  • Bethesda
  • Flat Creek
  • Greenbrier
  • Kingfield